Out-of-network reimbursement made simple
-
The Delicate Balance Between Caring and Charging
An out-of-network therapist shares why talking about money feels hard, and how MySuperbills helps patients recover what they can from insurance.
-
A New Coloring Book About Autism and Kindness
Kerry Magro and Kelsey Baum released a childrens coloring book about autism, friendship, and kindness, out now on Amazon.
-
She Was Supporting Families. We Wanted to Add What We Could.
A nonprofit director described the exhaustion of caregiving, which led to an offer: an Insurance 101 session for the families she supports.
-
One Less App, and My Time Back, Please!
A MySuperbills user chose a mobile-friendly website over another app, because he is trying to spend less time on his phone, not more.
-
You're Asking the Wrong Guy
A patient's own tonsil procedure shows how billing confusion follows providers into the treatment room too, not just patients.
-
The Part of Private-Pay Care No One Owns
Private-pay and out-of-network practices hand patients a superbill, then reimbursement becomes no one's job. Why that gap matters, and a middle path.
-
She Left Him. He Got the Superbills. We Took Care of Them
During her divorce, Julie's ex asked her to keep filing their daughter's out-of-network superbills. She sent him the link to MySuperbills instead.
-
Because Healing Starts With Feeling Safe
Why pelvic floor therapist Dr. Sneha Gazi built an out-of-network practice: patients need time, privacy and trust, and in-network care did not allow it.
-
Are We the Invisible Sufferers of the Healthcare System?
Anjali Prakash reflects on how invisible the burden of out-of-network care feels, and the strangers who showed up when she needed it most.
-
How long do I have to submit an out-of-network claim?
There is no universal deadline for an out-of-network claim. Where to find your plan filing limit, what to ask, and what to do if the date has passed.
-
Out-of-network reimbursement support for private practices
Out-of-network practices can help patients get reimbursed without turning clinicians into billing staff. How a separate reimbursement pathway works.
-
Network gap exceptions and single-case agreements explained
When a plan network cannot provide the care you need, a network gap exception or single-case agreement may cover an out-of-network provider. How they work.
-
Open Enrollment: The Cheapest Plan Isn't Always Cheapest
During open enrollment, don't just compare premiums. See how out-of-network benefits and reimbursement can make a pricier plan cost less for therapy.
-
She Realized She Was Grieving Problems She Wished She Had
A mother of chronically ill teens hears a friend's college-portfolio worries and grieves the ordinary problems she never got to have.
-
How to check your out-of-network benefits before care
Having a PPO does not mean out-of-network care is reimbursed predictably. The questions to ask member services before you book, and what to write down.
-
I Thought $300 for a Therapist Meant We Had to Walk Away
A parent almost walked away from a $300-a-session therapist for her son, until out-of-network benefits cut the real cost to about $100 after reimbursement.
-
I Want to Spend My Energy on the Part That Changes Lives
A teen and family therapist on why she doesn't take on insurance billing, to protect her attention for patients, and how MySuperbills handles reimbursement.
-
The Cognitive Load of Autism Parenting and Then Insurance
A parent of an autistic child on the cognitive load of parenting, and why submitting out-of-network superbills became one less thing to carry.
-
The Superbill Handoff: From Provider to Reimbursement
A provider sends a superbill and considers the job done. For the patient, that is when the real work starts. Why MySuperbills keeps the clinician's part small.
-
What does "applied to deductible" mean for your claim?
Your claim was processed and the payment was zero. What applied to deductible means, why it still counts, and how the allowed amount changes the math.
-
Why was my out-of-network claim denied? What to do next
A denial is not always final. The common reasons out-of-network claims are denied, how to read the notice, and when to correct, resubmit, or appeal.
-
The Hidden Work of Being a Patient
A patient with endometriosis, IVF, and breast cancer describes the hidden work behind superbills and out-of-network claims, and why she stopped doing it alone.
-
Patients should not have to catch superbill coding errors
A missing CPT code can stop an out-of-network claim before it starts. Why catching superbill errors is not the patient job, and what a review checks.
-
What is a superbill and how does it work for reimbursement?
A superbill is the itemized record your out-of-network provider gives you. Here is what it contains, why it is not a claim, and what to check before you file.
-
Meet Anjali Prakash, the founder behind MySuperbills
Anjali Prakash founded MySuperbills after navigating out-of-network care for her own children. The story behind the company, told by Lorena Tomás.
-
Why smart, organized people still do not submit superbills
A four-year-old's speech therapy superbills were rejected over two missing codes. Why capable, organized people still leave out-of-network money unclaimed.
-
How to get reimbursed from a superbill, step by step
You have the superbill. Here is how to turn it into money back: the data it must contain, the claim form, proof of payment, and how to track the claim.
-
How to submit an out-of-network insurance claim yourself
A step-by-step guide to submitting an out-of-network insurance claim: the documents you need, the form, the deadline, how to track it, and how to read the EOB.
-
Out-of-network reimbursement: a complete patient guide
How out-of-network reimbursement works: checking your benefits, superbills, filing the claim, reading the EOB, and appealing a denial. Start here.
