Terms of Service

Please read these Terms carefully. By accessing our Site, you agree to these Terms.

Last Updated: June 2026

These Terms of Service (“Terms”) constitute a legal agreement between you and JUPTR LLC, a limited liability company doing business as MySuperbills (“COMPANY,” “we,” “us,” or “our”), and govern your access to and use of the Site. Important: BY ACCESSING THE SITE, YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE, YOU ARE NOT LICENSED TO USE THIS SITE AND MUST EXIT IMMEDIATELY BY CLOSING YOUR BROWSER WINDOW. You may use the Site only if you are at least eighteen (18) years of age, have the legal capacity and authority to enter into these Terms, and your use of the Site does not violate any applicable law or regulation. The Site is not intended for children under the age of 13 and we do not knowingly collect information from children under 13. By using the Services, you represent and warrant that:

Scope of License

Subject to your agreement with and compliance with these Terms, COMPANY grants you a limited, personal, non-exclusive, non-transferable, revocable right to use the Site and its features solely for the purposes for which they were designed.

BETA SERVICE NOTICE

MySuperbills IS CURRENTLY OFFERED AS A BETA SERVICE. THE PLATFORM IS IN ITS INITIAL STAGES OF DEVELOPMENT AND IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITH NO REPRESENTATIONS OR WARRANTIES OF ANY KIND. YOU EXPRESSLY ACKNOWLEDGE THAT BETA SERVICES MAY CONTAIN BUGS, ERRORS, AND OTHER PROBLEMS THAT COULD CAUSE SYSTEM FAILURES, DATA LOSS, OR OTHER ISSUES. YOUR USE OF THIS BETA SERVICE IS AT YOUR SOLE RISK.

Confidentiality

Any and all materials provided through the Site that are not publicly available or are limited to registered users constitute COMPANY’s confidential materials. You shall safeguard, protect, and keep confidential, all confidential materials made available to you on the Site. You may use such confidential materials solely for your individual informational purposes in connection with the conduct of your activities and business.

Information That You Provide

We value the privacy of your information and comply with applicable privacy laws when processing the information you provide. Our Site may include functionality that permits you to communicate with us or send us information. When you interact with us, we may collect information (including your name, contact information, company name, and technical information such as IP address). We may use this information to respond to your request, improve our Site and services, comply with law, create aggregated data, and for other purposes. For more information, please review our Privacy Policy, which is incorporated herein by reference. To the extent of any conflict between these Terms and the Privacy Policy, the Privacy Policy shall govern with respect to privacy matters. You hereby consent to receive messages and communications via email, phone call, text/SMS, or any other communication method regarding your use of the Site or your membership with us. In connection with claim preparation, validation, and submission services, COMPANY may contact your healthcare providers, provider offices, billing staff, or practice administrators to verify or obtain information to the extent reasonably necessary to prepare, validate, or submit a claim on your behalf. By using the Site, you hereby authorize COMPANY to make such contacts and request such information on your behalf. You acknowledge that healthcare providers and their staff are not obligated to respond to or cooperate with COMPANY’s inquiries and may decline to provide requested information. COMPANY shall have no liability arising from a provider’s refusal or failure to provide such information necessary to submit a claim on your behalf.

Member Accounts and Logins

Certain features and areas of our Site are available only to current members with valid registration and login credentials. You are responsible for creating unique and secure account login details (“Login Information”), including a password of sufficient complexity that it cannot be easily guessed, cracked, hacked, or otherwise breached. You must keep your Login Information confidential and may not permit any third party to use it under any circumstances. COMPANY is not liable for any harm caused by or related to the theft, misappropriation, disclosure, or unauthorized use of your Login Information. You must contact COMPANY immediately if you become aware of or believe there has been any unauthorized use of your Login Information, or if you wish to deactivate your Login Information due to security concerns. You shall provide and maintain true, accurate, current, authorized, and complete information for your account. If you submit any false, inaccurate, untrue, unauthorized, or incomplete information, COMPANY reserves the right to terminate your access to the Site.

User Obligations & Restrictions

You agree to abide by all applicable local, state, national, and international laws and regulations with respect to your use of the Site, and not to interfere with other users’ use and enjoyment of the Site or with COMPANY’s operation and management of the Site. COMPANY formats and submits out-of-network insurance claims on your behalf using information you provide, in accordance with payor requirements. You remain responsible for the completeness and accuracy of the information and any insurer-required consents to use the the Site. By using the Site, you confirm that you have the legal right and authorization to submit any health-related information or claims to COMPANY, whether on your own behalf or as a legal representative of the applicable patient. By using the Site, you represent and warrant that: (1) All information you submit will be true, accurate, current, and complete; (2) You will maintain the accuracy of such information and update it promptly as necessary; (3) You have the legal capacity and you agree to comply with these Terms. (4) You are at least 18 years of age and not a minor in your jurisdiction of residence; (5) You will not access the Site through automated or non-human means, including without limitation, bots or scripts; (6) You will not use the Site for any illegal or unauthorized purpose; (7) Your use of the Site will not violate any applicable law or regulation. If you provide any information that is untrue, inaccurate, not current, or incomplete, we may suspend or terminate your account and/or refuse to allow any and all current or future use of the Site (or any portion thereof). You shall not: (1) Distribute the Site to others; (2) Rent, lease, sell, sublicense, or otherwise grant rights in the Site to any third party; (3) Attempt to decompile, reverse engineer, disassemble, or otherwise derive the source code of the Site; (4) Modify the Site or combine its code with any other code; (5) Use the Site for harassment, threats, abuse, obscene or offensive purposes, spam, deceit, cyberattacks, or any other malicious or illegal conduct, or any other conduct otherwise prohibited by COMPANY; (6) Use the Site to infringe or violate the rights of any third party; (7) Transmit to us any information you are not authorized to provide. COMPANY recognizes that isolated or incidental claim submission errors may occur. If COMPANY reasonably determines that an error is not the result of your acts or omissions, COMPANY will use commercially reasonable efforts to work with your healthcare provider(s) to identify and resolve such errors.

Ownership

The Site and its contents are licensed to you temporarily; they are not sold or transferred. COMPANY reserves all rights not expressly granted to you under these Terms. The information, text, content, images, videos, data, look and feel, color scheme, logos, and all other material on the Site are subject to copyright, patent, trademark, and other intellectual property protections. You may not use such material except as part of the Site and in accordance with these Terms. No portion of the Site may be reproduced, copied, or imitated in any form or by any means, except that you may use sharing features available within the Site (but only to the extent facilitated by such features). We do not grant you any other rights to such material. The use, downloading, modification, or reproduction of any images, graphics, symbols, logos, and audio, video, animation, and text documents in any file format requires our prior written consent and is otherwise prohibited. Generally, such authorization shall apply only to a previously defined use granted for a specific purpose and shall not constitute permission for general use. Even if use, downloading, or reproduction of website content has been previously authorized, such content may neither be modified nor copied for commercial purposes. Furthermore, any such authorization shall not grant any licensing rights to intellectual property.

Third Party Content, Services and Links

The Site may: (1) Enable your access to websites, platforms, or services (including social media platforms) created or provided by third parties; (2) Display or otherwise make available content, data, information, applications, advertisements, or materials from third parties; (3) Provide hyperlinks to certain third-party websites (“Third Party Materials”). Third Party Materials are provided solely as a convenience to you and are subject to any specific terms and conditions under which they are provided. COMPANY does not create, endorse, sponsor, recommend, or have any responsibility for any Third Party Materials or any products or services depicted therein. You acknowledge and agree that COMPANY is not responsible for examining or evaluating the content, accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, language availability, appropriateness, availability, or any other aspect of such Third Party Materials or any statements made therein. You are responsible to be aware of and review all third-party terms and privacy policies whenever you leave the Site.

User Data

You retain ownership of all data and information you submit to the Site (“Your Data”). By submitting Your Data, you grant the Company a limited, non-exclusive, royalty-free license to use, store, and process Your Data solely to provide and improve the Site. You represent and warrant that you have all rights necessary to grant this license. However, we are not maintaining any data on your behalf, and we have no obligation to maintain, retain, safeguard, back up, or provide you with a copy of Your Data. Although we perform regular routine backups, you are solely responsible for maintaining your own independent copy of all Your Data, and we may delete all information from the Site that we deem necessary. You agree that we shall have no liability to you for any loss or corruption of Your Data, and you hereby waive any right of action against us arising from any such loss, corruption, deletion, revision, or other modification of Your Data. The Company reserves the right to delete or deactivate your account and all associated data if your account remains inactive for a period of twelve (12) consecutive months or more. The Company may, but is not obligated to, provide notice prior to such deletion. You acknowledge that you are solely responsible for maintaining copies of Your Data and that the Company shall have no liability for any loss of data resulting from account deletion due to inactivity. Reactivation of a deleted account, if permitted, may require you to re-register and agree to the then-current Terms. We may use standard internet technologies, such as cookies and pixel tags, that collect information about your use of the Site. These technologies may allow third-party partners, including advertising platforms, to receive information about your activity on our site, which may include the content that you view. By continuing to use the Site, you consent to the use of all such technologies for analytics, advertising, service optimization, and other purposes. If you do not consent, you may not use the Site.

Please be advised the Site is hosted in the United States. If you access the Site from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Site, you are transferring your data to the United States, and you hereby expressly agree to have your data transferred to and processed in the United States.

Communications and Consents

Our Site may include functionality that permits you to communicate with us or send us information. For example, you may ask questions, submit job applications, sign up for newsletters or updates, or use other interactive features. When you interact with us, we may collect information (including your name, contact information, company name, and technical information such as IP address). We may collect and use this information to respond to your request, improve our Site and services, comply with law, create aggregated data, and for any other business purposes permitted by law. When you provide your contact information for these purposes, you consent to receive messages and communications via email, phone call, text/SMS, or any other appropriate communication method regarding your use of the Site.

Electronic Signatures

YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction that require an original signature, delivery, or retention of non-electronic records, or payments or credits by means other than electronic means.

Suspension Termination

Except as may be separately agreed in writing between you and COMPANY, COMPANY reserves the right to change, suspend, remove, disable, or terminate access to the Site at any time without notice, for any or no reason, and without liability to you. COMPANY may also impose limits on the use of or access to the Site without notice or liability.

Force Majeure

The Company shall not be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including but not limited to: acts of God; natural disasters; war, terrorism, or civil unrest; government actions or regulations; labor disputes; interruption or failure of utility or telecommunications services; cyberattacks, hacking, or other security breaches; failures or delays by third-party service providers, insurance carriers, payment processors, or other vendors; epidemics, pandemics, or public health emergencies; or any other event that could not have been reasonably foreseen or prevented. During any such event, the Company’s obligations under these Terms shall be suspended to the extent affected, and the Company shall not be responsible for any resulting delays, errors, or service interruptions. This provision does not limit any disclaimers or limitations of liability set forth elsewhere in these Terms.

Payments

COMPANY may charge a service fee for submitting your claims through the Site, which will be disclosed before submission. You agree that ensuring and confirming all necessary payments remains your sole responsibility. COMPANY shall have no responsibility for failure of the Site to transmit payments on time, and we are not responsible for any inaccuracy, error, delay, omission, non-performance, interruption, or other failure of any data, information, or message caused by problems with the Site, Internet outages, network delays, interceptions of data, changes in third-party payment processors, bank restrictions, or any force majeure events that may prevent your payment requests from being fulfilled.

Disclaimers No Liability

All use of the Internet carries some risk. COMPANY does not guarantee the confidentiality or security of any communications you have with us over the Internet. COMPANY also does not guarantee that all information on the Site is accurate or up to date, and even if notified, COMPANY is not responsible for any failure to correct any content. COMPANY SHALL NOT BE LIABLE TO YOU OR ANYONE FOR (1) ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, EXEMPLARY OR ANY OTHER DAMAGES, REGARDLESS OF THEORY OR CAUSE OF ACTION (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE), OR (2) ANY LOSS RESULTING FROM A CAUSE OVER WHICH SUCH COMPANY DOES NOT HAVE DIRECT CONTROL. THIS IS TRUE EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES. COMPANY SHALL HAVE ZERO ($0.00) LIABILITY TO YOU FROM YOUR USE OF THE SITE, OR IF ZERO LIABILITY IS NOT PERMITTED BY APPLICABLE LAW, THEN OUR TOTAL CUMULATIVE LIABILITY TO YOU SHALL BE CAPPED AT FIFTY DOLLARS ($50.00). You agree to indemnify, defend, and hold harmless COMPANY, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, contractors, subsidiaries, and affiliates from any demands, losses, liabilities, claims, or expenses (including attorneys’ fees) made against COMPANY by any third party due to or arising out of your use of the Site. COMPANY reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, at your sole cost, in which case you agree to fully cooperate and execute all documents necessary for the defense of such claim. a. No Medical Advice; Not a Medical App. The Site is not intended to function as a medical app; it is not intended to be used as an accessory to a regulated medical device; and it is not intended to transform a mobile platform into a regulated medical device. You acknowledge and agree that the Site is not intended for any of the following: diagnosis of disease or other conditions; the cure, mitigation, treatment, or prevention of disease; or affecting the structure or function of the human body. b. Reimbursement Disclaimers. Use of the Site to assist in processing health insurance payments does not in any way guarantee that you will receive payment from any third party or from COMPANY acting on behalf of itself or any insurance company or other payor of health insurance payments. c. Disclaimer of Warranties. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT THE ENTIRE RISK AND RESPONSIBILITY OF YOUR ACCESS AND YOUR USE OF THE SITE IS WITH YOU AND NOT COMPANY. THE SITE AND INFORMATION CONTAINED THEREIN ARE PROVIDED “AS IS”, “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. COMPANY MAKES NO, AND HEREBY DISCLAIMS ALL, WARRANTIES AND CONDITIONS WITH RESPECT TO THE SITE, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO: WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY OR PERFORMANCE, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, CURRENCY OR COMPLETENESS OF INFORMATION, OF NON‑INFRINGEMENT, OF FUNCTIONALITY, OF AVAILABILITY, OF NETWORK CONNECTIVITY AND TRANSMISSION, OF ABILITY TO ACCESS OR USE THE SITE AT THE TIMES OR LOCATIONS OF YOUR CHOOSING, THAT THE FUNCTIONS CONTAINED IN, OR SERVICES PERFORMED OR PROVIDED BY, THE SITE WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF THE SITE WILL BE UNINTERRUPTED OR ERROR‑FREE, THAT DEFECTS IN THE SITE WILL BE CORRECTED, OR THAT THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY COMPANY OR ITS REPRESENTATIVES SHALL CREATE ANY WARRANTY DISCLAIMED IN THIS SECTION. Certain jurisdictions do not allow the exclusion of certain implied warranties or limitations on applicable statutory rights of a consumer, so certain of the above Indemnification. d. Third-Party Information Disclaimer. COMPANY does not guarantee the completeness, accuracy, timeliness, or reliability of any information obtained from third parties by you or COMPANY, including healthcare providers, provider offices, billing staff, practice administrators, insurance payors, or claims infrastructure providers. Information received from such third parties is provided “as received,” and COMPANY makes no representation or warranty regarding its accuracy or fitness for any particular purpose. COMPANY shall have no liability for any errors, omissions, or inaccuracies in information provided by third parties, or for any consequences resulting from reliance on such information. e. Healthcare Information Disclaimer. THE COMPANY IS NOT A “COVERED ENTITY” OR “BUSINESS ASSOCIATE” AS DEFINED UNDER THE HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 (“HIPAA”) OR ITS IMPLEMENTING REGULATIONS. BY USING THE SITE, YOU ACKNOWLEDGE THAT YOU ARE VOLUNTARILY PROVIDING YOUR HEALTH-RELATED INFORMATION FOR THE PURPOSE OF FACILITATING YOUR OWN OUT-OF-NETWORK INSURANCE REIMBURSEMENT CLAIMS. THE COMPANY DOES NOT PROVIDE HEALTHCARE SERVICES, DOES NOT HAVE A TREATMENT RELATIONSHIP WITH YOU, AND DOES NOT ACCESS, MAINTAIN, OR TRANSMIT PROTECTED HEALTH INFORMATION ON BEHALF OF ANY COVERED ENTITY. YOU ARE SOLELY RESPONSIBLE FOR DETERMINING WHETHER SUBMISSION OF YOUR INFORMATION THROUGH THE SITE IS APPROPRIATE FOR YOUR CIRCUMSTANCES.

Governing Law

The laws of the State of New York (excluding rules that would apply the law of other states) govern these Terms and your use of the Site. Your use of the Site may also be subject to other local, state, national, or international laws, rules or regulations. All unresolved disputes will be decided by binding arbitration administered by the AAA under its then-current Commercial Arbitration Rules that are consistent with these Terms. However, either party may seek equitable remedies from a court of competent jurisdiction. Arbitration awards will be final and binding, and judgments may be entered in any court having jurisdiction. Arbitrators have no power to award consequential or other damages that would be inconsistent with these Terms. Arbitrations and awards are confidential. Each arbitration will be conducted in New York, New York. In the event of any dispute regarding these Terms, the prevailing party shall be entitled to recover its reasonable attorneys’ fees and costs from the other party. YOU AGREE TO WAIVE YOUR RIGHT TO A JURY TRIAL. UNLESS PROHIBITED BY YOUR JURISDICTION, YOU HEREBY WAIVE ANY RIGHT YOU MAY HAVE TO JOIN OR CONSOLIDATE YOUR CLAIMS AGAINST COMPANY WITH THE CLAIMS OF THIRD PARTIES OR TO PARTICIPATE IN A CLASS ACTION.

Amendments

COMPANY may update these Terms at its discretion from time to time. It is your responsibility to review these Terms and to continue using the Site only if you agree to them. COMPANY may notify you of minor updates via email or web notification, and for more significant changes, we may require you to accept such change by a click or other action before continuing to use the Site (for example, via a popup screen or popover message). Your continued use of the Site constitutes your consent to all amendments to these Terms, and you must consent to all updates to continue using the Site.

Entire Agreement

These Terms constitute the sole and entire agreement between you and COMPANY regarding the Site and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, then the unenforceability thereof will not affect the remaining provisions.

No Third-Party Beneficiaries

These Terms are for the sole benefit of the Company and you, and do not confer any rights or remedies upon any third party. Without limiting the foregoing, no patient, insured, insurance carrier, healthcare provider, or other person or entity for whom or on whose behalf you submit information or claims through the Site shall be deemed a third-party beneficiary of these Terms or have any right to enforce any provision hereof.

No Waiver

The Company’s failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Questions About These Terms?

If you have questions or requests regarding these Terms, please direct them to legal@MySuperbills.com.