MySuperbills vs. Mentaya takeaways
Below are the key distinctions from a patient perspective, with the provider experience in view.
- No provider dependency. Patients can start using MySuperbills immediately, even if their provider has never heard of us. Provider participation is optional but can further streamline the reimbursement experience.
- Supports any specialty. Mentaya is built for behavioral health. MySuperbills supports virtually any out-of-network specialty, including speech therapy, occupational therapy, physical therapy, nutrition, IVF, lactation, autism services, developmental pediatrics, neuropsychology, chiropractic care, acupuncture, and more.
- Lower cost for patients. Mentaya charges patients 5% of each session cost. MySuperbills charges a flat $4.99 per service line. For a typical $200 therapy session, Mentaya costs $10 — about twice the cost of MySuperbills.
- Free benefits verification. Providers can check a prospective patient's out-of-network benefits at no cost. Mentaya's benefits verification is $29/month (billed annually).
- Patient-first model. MySuperbills can be recommended by providers, advocacy groups, employers, and nonprofits without requiring provider enrollment, making it easier for families to get started right away.
Side-by-side feature comparison
How each platform stacks up across cost, filing, provider adoption, and verification.
| Feature | Mentaya | MySuperbills |
|---|---|---|
| Provider cost | Free | Free |
| Patient cost | 5% of session cost | $4.99 per service line |
| Out-of-network benefits verification | $29/month (annual billing) | Unlimited for providers and patients, free |
| Supported specialties | Behavioral health only | Any out-of-network specialty |
| Who files claims | Mentaya, after provider enrollment and session confirmation | Patient, or provider can send superbills via portal or email forwarding |
| Provider workflow changes | Yes — provider enrollment and ongoing participation required | None required |
| Provider adoption required | Yes | No (recommended, not required) |
| Patient can start without provider | No | Yes |
| Works with existing superbills | Only after provider joins Mentaya | Yes |
| Corrected claims & resubmissions | Supported | Supported |
| Best for | Behavioral health practices wanting a managed reimbursement solution | Patients with existing superbills and providers who don't want another billing platform |
Why MySuperbills stands apart
For patients and providers, the difference is in how much is required to get started and how much it costs.
- Provider-agnostic patient access. Patients can submit superbills and verify benefits even when their provider has never enrolled with MySuperbills — no waiting on session confirmations or provider onboarding.
- Built for any specialty, not just therapy. Where Mentaya covers behavioral health, MySuperbills works across speech, OT, PT, IVF, nutrition, neuropsychology, chiropractic, acupuncture, and more.
- Simple, lower-cost pricing. A flat $4.99 per service line instead of 5% of each session, plus free out-of-network benefits verification for both providers and patients.